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Last updated on October 18, 2026

Terms and Conditions

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About Us

The Website is published by Alexis MERCERON EI (entrepreneur individuel, a French sole trader under the micro-enterprise scheme), trading as "Poker Toolkit" (hereinafter the "Company"), with its registered office at 19 place du Président Kennedy, 49100 Angers, France, SIREN 848 971 453 (RCS Angers). The Company offers its Users through its Website a poker study and training service.

Preamble

The Website invites Users to carefully read these Terms and Conditions of Sale and Use (hereinafter "T&Cs"). Creating an account implies acceptance of the T&Cs. The photographs or graphics presented on the Website are not contractually binding.
The T&Cs define the conditions under which the Website intends to provide its services.
They are systematically communicated to any User who requests them.
In case of subsequent modification of the T&Cs, the User is subject to the version in force at the time of their last acceptance of the T&Cs.

Definitions

  • "Customer" refers to the person who has placed an Order for a Product sold on the Website;
  • "Order" refers to any order placed by the registered User on this Website;
  • "Terms and Conditions of Sale and Use" or "T&Cs" refers to these general terms of use and online sale;
  • "Consumer" refers to the Customer who is not acting for professional purposes and/or outside their professional activity;
  • "Products" refers to the digital offers available on this Website and described on the offers page;
  • "Service" refers to all the content and tools offered on the Website, free or paid, including the answers of the AI coach;
  • "Website" refers to this website, namely poker-toolkit.com/en;
  • "Company" refers to Alexis MERCERON EI, trading as "Poker Toolkit", more fully described in the article « About Us »;
  • "User" refers to any legal entity or natural person who uses this Website;
  • "Paid Services" refers to the features of the Service available to the Customer under their subscription;

General Terms of Use

Nature of the Service

Poker Toolkit is a poker study and training service. All the content and tools offered on the Website, including the answers of the AI coach, are for educational purposes only.
They reflect the Company's experience and understanding of the game at the date they were written. They are neither a scientific truth, nor an optimal strategy valid for everyone, nor personalised advice of a financial, legal, tax, medical or psychological nature.
This content is a starting point: it is up to each User to adapt it to their level, their opponents, the formats and structures they play and their personal situation, and to make their own playing decisions.

No Guarantee of Results

The Company only undertakes to provide access to the Service with all reasonable care (obligation of means). It makes no commitment as to the use the User makes of it or as to the User's results.
When content is imported or copied into the User's account, it is a starting point frozen at the date of the import. The Company does not update this copy: the User may use it freely and it is up to them to question it and adapt it to their own game. The content offered on the Website may change under the conditions of the article « Changes to the Service ».
Poker involves a significant element of chance and its results depend above all on the User's playing decisions. The Company therefore guarantees no result: no winnings, no progress, no reduction of losses. Winnings and losses made at the tables result solely from the User's decisions and cannot be attributed to the Company.

Bankroll Management

The bankroll management tool provides indicative benchmarks, calculated from the User's answers. It is neither investment advice nor personalised financial or budgeting advice, and it does not take into account the User's whole personal situation.
A bankroll is an amount the User must be able to lose entirely without any consequence on their daily life. The User must never play with money intended for essential expenses, borrow to play, or try to win back losses.

Registration

Registration on the Website is open to all adult legal entities or natural persons with full legal personality and capacity.
Use of the Website is conditional upon User registration. Registration is free.
To register, the User must complete all mandatory fields; otherwise, registration cannot be completed.
Users guarantee and declare on their honor that all information communicated on the Website, particularly during registration, is accurate and truthful. They commit to updating their personal information from the dedicated page available in their account.
Each registered User has login credentials. These are strictly personal and confidential and must not be communicated to third parties under any circumstances, under penalty of deletion of the offending registered User's account. Each registered User is personally responsible for maintaining the confidentiality of their login credentials. The Company is not liable for identity theft resulting from the User's failure to keep their credentials confidential. If a User suspects fraud at any time, they must contact the Company as soon as possible.
Each User may only hold one account on the Website.
In case of non-compliance with the T&Cs, including the creation of multiple accounts for a single person or the provision of false information, we reserve the right to proceed with the temporary or permanent deletion of all accounts created by the offending User.
Account deletion results in the permanent loss of all benefits and services acquired on the Website.
If an account is deleted by the Website for breach of duties and obligations set forth in the T&Cs, the offending User is formally prohibited from re-registering on the Website directly, through another email address, or through an intermediary without express authorization.

Minimum Age

The Website is reserved for persons aged at least 18 who have full legal capacity. Features related to real-money play (bankroll management, session tracking) are intended for persons who have reached the legal gambling age in their country of residence, if it is higher.
By creating an account, the User declares that they meet these conditions. The Company may suspend or delete an account if it has reason to believe that it is used by a minor.

Products and Prices

The Products subject to these T&Cs are the digital offers that appear on the Website. They are supplied by the Company and sold through Link (a Stripe service), which acts as the merchant of record (see the article « Financial Terms »). The Website also offers free tools.
The exact content and price of each offer are shown on the Prices page and at checkout.
Prices are shown in euros, all applicable taxes included. The final price displayed by our payment processor takes into account any applicable discounts in effect on the day of the Order. A discount only applies during its period of validity.

Website Access and Subscription

Access to the Website's features requires an active subscription. Upon registration, the User benefits from a limited discovery access, together with an initial allocation of free credits, to test the Website's features. At the end of this discovery period or once these credits are used up, the User must subscribe to continue using the Website.

Changes to the Service

The Company may change the Service at any time, in particular for technical, security, educational or economic reasons or reasons related to its providers, at no extra cost for the User. Changes are announced on the Website.
If a change reduces access to or use of the Service in a more than minor way (for example the removal of a major feature), the User is informed in advance by email. They may then cancel free of charge within thirty (30) days of being informed, and obtain a refund of the unused period.
Any price change applies from the next renewal date, after the User has been informed at least thirty (30) days in advance. The User may cancel before that renewal date.
Modified T&Cs are presented to the User, who must accept them at their next sign-in. The User is subject to the T&Cs in force at the time of placing the Order or at the time of renewal of their subscription.

Data Protection and Privacy

The User's personal data is processed in accordance with Regulation (EU) 2016/679 ("GDPR") and the amended French Data Protection Act of 6 January 1978 (loi Informatique et Libertés), under the conditions described in our Privacy Policy. The data requested from the Customer is necessary to process their Order and may be shared with the providers involved in fulfilling it (payment, hosting).
The User has the right to access, rectify, erase and object to their personal data, which they can exercise by writing to the following address: POKER TOOLKIT, 19 Place du Président Kennedy, 49100 Angers, France or by email: rgpd@poker-toolkit.com. Users can opt out of receiving commercial offers at any time by writing to the address indicated above or by clicking on the link provided for this purpose in received emails.
The Website uses cookies. Cookies needed for the Website to work are set without prior consent; the others are only set with the User's agreement, given through the consent banner, which they can change at any time. The User can also block or delete cookies through their browser interface; some features of the Website may then stop working.

Liability

  1. The Company is liable for the proper performance of the obligations set out herein, under the conditions of the applicable law.
  2. The Company is not liable:
    1. for the playing decisions made by the User and their financial consequences, in accordance with the articles « Nature of the Service » and « No Guarantee of Results »;
    2. for any use of the Service contrary to these T&Cs or to the rules of a gambling operator;
    3. for a failure attributable to the User, to the unforeseeable and insurmountable act of a third party, or to a case of force majeure;
    4. for temporary interruptions needed for maintenance, announced whenever possible.
  3. The Company cannot be held liable for indirect damage, including loss of business, loss of customers, loss of turnover, commercial damage or damage to brand image, nor for monetary losses suffered by the Customer as a result of their poker play or arising from it.
  4. Using the POKER TOOLKIT Platform will consume part of the data transmission plan subscribed to with the Customer's mobile and/or internet operator. Obtaining the corresponding information and payment of any fees charged by the Customer's operator are entirely their responsibility.
  5. Subject to point 6 and to the extent permitted by the law of the User's country of residence, the Company's liability is limited to the amount paid by the User during the twelve months preceding the event giving rise to the liability.
  6. Only damage that was foreseeable when the contract was concluded and that is the direct consequence of a failure by the Company can be compensated, except in the case of gross negligence or intentional misconduct (Articles 1231-3 and 1231-4 of the French Civil Code). Nothing in these T&Cs limits the Company's liability for personal injury, gross negligence or intentional misconduct, nor the rights the consumer holds under the mandatory provisions of the law of their country of residence, including the legal guarantee of conformity and the right of withdrawal.

Use of the tools: study away from the table

The tools offered by the Site, including hand range editors, equity calculators, analysis tools and tracking features, are intended for study and practice away from live play.

  • They provide no real-time assistance and are not designed to be consulted during a game in progress.
  • The User undertakes not to use them during a real-money poker game.
  • It is the User's responsibility to comply with the terms of use of the poker operator on which they play, as those terms may restrict or prohibit the use of third-party software during play.
  • The Company cannot be held liable for the consequences of any use contrary to this article, including any sanction taken by a poker operator against the User.

Responsible gambling and legality of gambling

The Company does not organise any gambling, does not take any bets and is not a partner of any gambling operator.

Real-money poker is a game of chance played for money that can lead to addiction and significant financial losses. It is forbidden to minors.

It is the User's responsibility to check that playing real-money poker is legal in their country of residence and to play only on sites authorised by the competent authority. The User must also comply with the terms of use of those sites (see the article « Use of the tools: study away from the table »).

If you feel that gambling is taking up too much room in your life (time, money, mood), talk about it:

The User can at any time stop receiving our emails from User account > Email preferences, or delete their account from User account > Delete account.

AI-Generated Content

The Website offers several features powered by artificial intelligence services, including:

  • Concept structuring: AI can analyze and restructure strategy notes written by the User to improve their organization and clarity;
  • Review card extraction: AI can extract questions/answers (review cards) from strategy notes to facilitate spaced repetition review;
  • Coaching chat: AI can interact with the User in a conversational format to help them make the most of the POKER TOOLKIT Platform.

The User expressly acknowledges and accepts that:

  • When they use the coach, they are talking to an artificial intelligence system, not to a human.
  • Responses and content generated by artificial intelligence constitute only assistance tools and educational suggestions. They are neither professional or personalised advice, nor guarantees of results (articles « Nature of the Service » and « No Guarantee of Results »).
  • Artificial intelligence may produce errors, inaccuracies, or incomplete content. It is the User's responsibility to exercise critical judgment and verify any information provided. It is the User's responsibility to review and validate any content produced by artificial intelligence before relying on it.
  • At the User's request, the coach may propose or make changes to their data. It is the User's responsibility to check these changes.
  • The coach is neither a health professional nor a financial adviser. If the User is going through a difficult time, they can contact the help services of their country (see the article « Responsible gambling and legality of gambling ») or, in an emergency, call 112.
  • The decisions the User makes based on content generated by artificial intelligence are their own judgment, under the conditions of the article « Liability ».
  • The use of artificial intelligence features does not guarantee any improvement in the User's poker performance.
  • No guarantee is given as to the strategic accuracy, completeness, or fitness for any particular purpose of content generated by artificial intelligence.
  • The availability of artificial intelligence features partly depends on third-party providers. In the event of an interruption, the article « Liability » applies.

Mental Section

The Mental section offers tools for reflection and organisation. It is not a psychological, medical or therapeutic follow-up and does not replace the opinion of a health professional. The amounts entered by the User are only used for their personal statistics.

AI Credits System

The use of artificial intelligence features is subject to a credit system. Credits represent AI processing capacity and are non-transferable.

  • Discovery credits: upon registration, the User receives a one-time allocation of discovery credits. These credits are non-renewable.
  • Monthly credits: subscribers receive a monthly credit allowance that resets on each subscription renewal date.
  • Credit exhaustion: when credits are depleted, artificial intelligence features are unavailable until the next reset.
  • Quota modifications: the number of monthly credits can only be changed under the conditions of the article « Changes to the Service ».

Use of Data

The User is prohibited from entering personal data (contact details, identity documents, banking information, etc.) in the free text fields of the Website. Data entered by the User is processed without prior anonymization.
Data generated by the User while using the Website may be used by the Company to improve the Service.

Analytics and Usage Tracking

The Website uses analytics tools that are only activated after the User accepts cookies via the consent banner. These tools enable measuring traffic and analyzing interactions in order to improve the quality of the Service. For more details on the data collected, retention periods, and your rights, please refer to our Privacy Policy.

Intellectual Property

The elements of the Website and the Company's educational content are protected by intellectual property law and remain the property of the Company. Access to the Service grants the User a personal, non-exclusive and non-transferable licence for private study use. Any resale, public distribution or making available to third parties, in particular within a school or a coaching group, requires the Company's written agreement, except through the sharing features offered by the Service.

User Content

The User undertakes not to post unlawful content or content that infringes the rights of third parties, for example by importing or sharing content they do not own. The User is only answerable for the consequences of their own failures.
Any unlawful content can be reported to support@poker-toolkit.com. The Company removes it promptly once it becomes aware of it.

Acceptance of Terms and Conditions

Before any subscription, the essential characteristics of the offers are presented to the User on the Website. By ticking the box accepting these T&Cs when subscribing, the User acknowledges having read and accepted them.
The Customer declares having knowledge of them and waives the right to invoke any other document, particularly their own general terms of purchase.
The Consumer acknowledges having been informed of the information required under Articles L.111-1 to L.111-7 of the French Consumer Code, and specifically:

  • the essential characteristics of the Product;
  • the price of Products (all applicable taxes included);
  • the date or deadline by which the Company commits to providing the Service;
  • information relating to the Company's identity (postal and electronic contact details);
  • information relating to legal and contractual warranties and their implementation;
  • the possibility of using, free of charge, the consumer mediator CM2C (see the article « Applicable Law and Disputes »);
  • information relating to the right of withdrawal (timeframe, terms of exercise).

General Terms of Sale

Purpose - Enforceability

  1. The Company provides its customers with the website poker-toolkit.com/en, namely a platform for poker game training and poker learning tools, hereinafter referred to as "POKER TOOLKIT Platform".
    These general terms apply automatically to any service provided by the Company within the framework of the POKER TOOLKIT Platform (hereinafter "Paid Services"), to any buyer (hereinafter "Customer"), who accepts them and acknowledges having full knowledge thereof and consequently waives the right to invoke any contradictory document, particularly their own general terms of purchase. Therefore, placing an order implies the Customer's full and unreserved acceptance of and adherence to these general terms, excluding all other documents of the Customer or the Company such as brochures, catalogs, etc., which have only indicative value.
  2. No document other than these terms may create obligations binding the parties or derogate from these terms unless made in writing signed by the parties or mentioned in the contract formed.
  3. These general terms may be modified under the conditions of the article « Changes to the Service ». The relationship between the parties is governed by the terms in force on the day of the order or subscription renewal.

Website Registration

The Customer's registration on the POKER TOOLKIT Platform, in accordance with the provisions of the general terms of use of the POKER TOOLKIT Platform, is mandatory before ordering any Paid Services. Any Customer registration on the site implies unreserved acceptance of said general terms of use.

Contract Formation

  1. After logging in using their confidential login credentials, the User benefits from a limited discovery access, together with an initial allocation of free credits, to test the features of the POKER TOOLKIT Platform. At the end of this discovery period or once these credits are used up, the User must subscribe to continue accessing the Website's features. Available features are described on the Website and may change under the conditions of the article « Changes to the Service ». Some features are subject to usage quotas.
  2. To subscribe, the Customer selects their desired plan on the POKER TOOLKIT Platform's plan selection page, then is redirected to Link (a Stripe service), which handles the subscription as the merchant of record. On the payment page, the Customer must check the box accepting these general terms and conditions before validating their subscription. This validation constitutes an electronic signature having the same value between the parties as a handwritten signature. The subscription record will be kept on a reliable and durable medium and will be considered proof of the contractual relationship between the parties. Stripe sends billing receipts and subscription-related emails directly to the Customer.
    Subscription management (including cancellation, plan changes, and payment method updates) is handled through Link's subscription management portal, accessible from the Link platform via https://app.link.com/.
  3. Unless proven otherwise, data recorded by the Company constitutes proof of all transactions.
  4. In any case, the Company reserves the right to refuse any order in case of an existing dispute with the Customer or total or partial non-payment of a previous order by the Customer. The Company's liability cannot then be engaged.
  5. The information available on the POKER TOOLKIT Platform is provided for informational purposes. The Company reserves the right to make modifications without altering the material quality or performance of the Paid Services.
  6. The benefit of the Contract is personal to the Customer and cannot be assigned in any way without the prior written agreement of the Company.

Paid Services

The Paid Services the Customer can order are described in the article « Products and Prices » and on the Prices page. The POKER TOOLKIT Platform may evolve and the Paid Services may be adapted accordingly, under the conditions of the article « Changes to the Service ».

Financial Terms

  1. Prices are shown in euros, all applicable taxes included, and are detailed in the Contract. In exchange for the Paid Services as described above, the Customer pays, through Link, a fixed amount for the subscription taken out, the amount of which is set by the Company according to its current offer rates available on the website or upon request. Prices are set in euros; depending on the Customer's country, Link may display and charge the amount converted into the Customer's local currency at checkout.
  2. Any price change applies under the conditions of the article « Changes to the Service »: from the next renewal date, after the Customer has been informed at least thirty (30) days in advance.
  3. The amount due for the subscription is a fixed price. It is therefore due in its entirety on the day the Contract is formed and is payable by automatic debit at the beginning of each Contract execution period.
    The subscription is renewed under the conditions of the article « Renewal and Cancellation ».
  4. Subscriptions to the POKER TOOLKIT Platform are sold via Link (a Stripe service), which acts as the merchant of record for the transaction. Link handles all billing, payment processing, tax collection, and related financial operations. By subscribing, the Customer acknowledges and accepts the following:
    • Prices displayed on the Website include all applicable taxes (including VAT and sales tax); no tax is added at checkout. Link determines, collects and remits these taxes based on the Customer's location.
    • Stripe sends transaction receipts, invoices, and subscription-related emails directly to the Customer. The Company does not send duplicate billing communications.
    • The Customer's bank or credit card statement may display "LINK.COM*" or a similar billing descriptor rather than "POKER TOOLKIT" directly.
    • Link's and Stripe's applicable terms of service govern the payment transaction between Link and the Customer.
  5. If a payment fails, access to the paid features may be suspended until the payment is settled.

Legal Guarantee of Conformity

Under applicable consumer law, the Company provides the consumer with a Service that conforms to the contract throughout the subscription. In the event of a lack of conformity, the consumer is entitled to have the Service brought into conformity or, failing that, to a price reduction or to the termination of the contract. The consumer exercises this right by writing to support@poker-toolkit.com.

Confidentiality

The parties undertake not to disclose information of any kind brought to their attention by the other party in any way whatsoever and to use it only to fulfill the obligations arising from these terms. This confidentiality obligation shall survive the termination of this relationship for any reason whatsoever for a period of five (5) years. The parties shall take all necessary measures with regard to their personnel and partners to ensure the effectiveness of the obligation mentioned above and guarantee compliance with this confidentiality commitment by the latter.

Personal Data

  1. The Customer is informed and accepts that by placing an order, the Company may store, process, and use the data mentioned in the order for processing purposes, in accordance with the French Data Protection Act of 6 January 1978 as amended by the Law of 7 October 2016 and Regulation (EU) 2016/679 of 27 April 2016 on the protection of personal data (GDPR). This information is strictly confidential and is intended only for the Company.
    The Customer has the right to access, rectify, and erase their personal data, the right to restrict processing, the right to object to processing, and the right to data portability. They can exercise these rights by contacting (rgpd@poker-toolkit.com). To exercise their right of access or to data portability, they write to rgpd@poker-toolkit.com and receive the export of their data by e-mail within one month of their request. They also have the right to lodge a complaint with a supervisory authority. Finally, they have the right to set guidelines regarding the fate of their personal data after their death.
    The Customer's personal data may also be used for commercial prospecting by electronic means by the Company or its partner companies, subject to obtaining the Customer's prior and express consent in the latter case.
  2. The Company commits to respecting the processing conditions and/or destination of personal data communicated by the Customer or to which it will have access in the context of Contract execution. In particular, the Company commits not to exploit for its own account, transfer, and/or rent to third-party companies the personal data collected in the context of Contract execution.

Force Majeure

Initially, cases of force majeure within the meaning of Article 1218 of the French Civil Code will suspend the obligations of the Parties. In the event of such an occurrence, the parties will endeavor in good faith to take all reasonably possible measures to continue the execution of the Contract. If cases of force majeure or unforeseen circumstances last longer than sixty (60) days, the Contract may be terminated at the initiative of either party, without right to compensation on either side.

Right of Withdrawal and Money-Back Guarantee

The User has fourteen (14) days from the date of subscription to withdraw, without giving any reason. A simple email to support@poker-toolkit.com is enough; the User may also use the model withdrawal form available in our Refund Policy. The full refund is made within fourteen (14) days of the request, through Link, to the payment method used.
The Company goes beyond these obligations and fully refunds any request made within the fourteen (14) days, with no deduction ("Money-back guarantee"). The terms are detailed in our Refund Policy.
Refund requests may also be subject to Stripe's applicable terms of service.
After this period, the User may cancel their subscription at any time under the conditions of the article « Renewal and Cancellation ».

Duration

Access to the POKER TOOLKIT Platform is granted by the Company to the Customer for the duration of the selected subscription option from the date of subscription. Upon expiry, the Customer's subscription to the POKER TOOLKIT Platform is renewed under the conditions of the article « Renewal and Cancellation », except in the cases provided for in the "Early Termination - Consequences of Termination" section.

Renewal and Cancellation

The monthly or yearly subscription is renewed automatically for an identical period, unless the User changes subscription or cancels. The price of each new period is debited automatically on the renewal date, using the registered payment method, which the User expressly authorises. For the yearly subscription, the User is informed by email, no earlier than three months and no later than one month before the renewal date, that they may choose not to renew it. The User can cancel at any time, in a few clicks, from their account; the cancellation takes effect at the end of the current period.

Early Termination - Consequences of Termination

The Company has the right to terminate and/or resolve the Contract, automatically, by registered letter with acknowledgment of receipt:

  • In case of total or partial non-performance of obligations by the Customer, particularly their payment obligation, confidentiality obligation, respect for the Company's intellectual property rights, and more generally, loyal execution of the Contract, seven (7) days after a formal notice sent by registered letter with acknowledgment of receipt remains unsuccessful and contains the Company's declaration of its intention to use the benefit of this clause, without prejudice to compensation for any direct and indirect damages that such termination may cause
  • In cases where, due to the nature of the unperformed obligation, it is not possible for the defaulting party to remedy it (example: breach of an obligation not to do something), the Contract may be terminated automatically by either party without notice and the Contract will end upon receipt of the letter notifying the termination.
  • In case of early termination of the Contract, the Company will be released from its obligation to deliver. It will refund on a pro-rata basis, through Link, any amounts paid by the Customer for services not yet provided, except when the termination is motivated by Customer fault.

Inactive Accounts

The Company reserves the right to delete the account of any User who does not have an active subscription and has not accessed the Platform for more than one (1) year. A prior notification will be sent to the email address associated with the account. Failing reconnection within thirty (30) days following this email, the account and its associated data may be permanently deleted, in accordance with the data minimization principle set out by the GDPR.

Applicable Law and Disputes

These T&Cs are governed by French law. If the User is a consumer, they also benefit from the mandatory provisions of the law of their country of habitual residence.
In the event of a complaint or dispute, the User first contacts the Company with a written, reasoned complaint sent to support@poker-toolkit.com or by registered letter with acknowledgment of receipt. The parties then have thirty (30) days to seek an amicable solution.
In accordance with the provisions of the French Consumer Code concerning « the consumer dispute mediation process », after contacting us and failing a satisfactory answer, you may use a consumer mediation procedure free of charge with:

CM2C
49 rue de Ponthieu
75 008 PARIS
Tel: 01 89 47 00 14
Website: https://www.cm2c.net/declarer-un-litige.php
Email: litiges@cm2c.net

Failing an agreement, the consumer may bring the matter, at their choice, before the court of their place of residence or that of the Company's registered office.

General Provisions

  1. The fact that the Company does not invoke any of the provisions of these general terms at any given time cannot be interpreted as constituting a waiver of its right to invoke them later, particularly the fact of not claiming a late payment.
  2. The possible cancellation of one clause will not affect the validity of the other clauses herein.
  3. In case of dispute, the parties agree to consider email as an original writing constituting perfect proof and waive the right to contest this means of proof, except to discuss its authenticity.

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